British Airways is fined £20m after 2018 data breach when personal details of 400,000 customers was accessed by hackers
British Airways has been fined £20million over a 2018 data hack, the Information Commissioner’s Office (ICO) has announced.
Investigators found that the airline should have identified the security weaknesses which enabled the attack to take place.
The carrier failed to protect the personal and financial details of more than 400,000 customers, the watchdog said. It did not detect the hack for more than two months.
A spokesman for BA said: ‘We alerted customers as soon as we became aware of the criminal attack on our systems in 2018 and are sorry we fell short of our customers’ expectations.
‘We are pleased the ICO recognises that we have made considerable improvements to the security of our systems since the attack and that we fully co-operated with its investigation.’
More to follow.