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Woolworths unveils massive changes to operations ahead of Christmas to keep shoppers covid safe

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Woolworths unveils massive changes to operations ahead of Christmas to keep shoppers covid safe

Woolworths unveils massive changes that will transform the way you shop forever – including an app that tells customers how busy their local store is

  • The supermarket giant has unveiled a series of measures to keep shoppers safe 
  • Woolworths is rolling out new features on the app to ease the shopping process
  • This includes the Q-tracker tool which shows busy periods in your local store
  • The app will also allow shoppers to find the correct aisle for their purchases 

Woolworths is introducing a number of new measures to stores across the country to keep shoppers COVID safe this festive season.  

The supermarket giant has unveiled its plans to to keep Christmas crowds at a minimum.  

Shoppers will be able to find out how busy their local store is and better plan their journey from the comfort of their own home.

Woolworths is rolling out a number of new features on its mobile phone app to reduce store congestion.

Woolworths is introducing a number of new measures to stores across the country to keep shoppers COVID safe this festive season (pictured: shopping centre staff hand out water as crowds cue outside Woolworths in Adelaide on November 18)

The ‘Q-tracker’ tool which can be found online or through the app which collates real-time data to show the length of queues inside stores.

Another feature will allow customers to build shopping lists and discover which aisle the products can be found in.

This would eliminate shoppers wandering aimlessly in search of their items.

In addition to the moves to reduce congestion and promote social distancing, Woolworths has an ambitious plan to enforce strict hygiene measures.

Woolworths was quick to introduce safety measures when coronavirus first hit, including restricting trading hours and operations (pictured: a staff member stands behind a perspex barrier in March)

Woolworths was quick to introduce safety measures when coronavirus first hit, including restricting trading hours and operations (pictured: a staff member stands behind a perspex barrier in March)

The supermarket giant is trialing a ‘trolley car wash’ at its store in Kellyville, in Sydney’s northwest.

Up to ten trolleys can be pushed through an automatic machine which sprays them with disinfectant.

The measure is aiming to speed up the cleaning process and eliminate a staff member having to sanitise each trolley individually.

Woolworths Chief Medical Officer Dr Rob McCartney said it would mean they could allocate these staff members elsewhere.

The supermarket giant has unveiled its plans to to keep Christmas crowds at a minimum (pictured: crowds wait outside a Woolworths store in Melbourne in March)

The supermarket giant has unveiled its plans to to keep Christmas crowds at a minimum (pictured: crowds wait outside a Woolworths store in Melbourne in March)

‘At the moment we use well-trained and protected team members to clean and disinfect the trolleys,’ he told NCA Newswire.

‘But that can take a lot of the time away from customers.

‘If we get this right we’ll be able to do it much quicker and much more effectively.’

If the trial proves a success the trolley wash stations will be rolled out across New South Wales, Queensland and Victoria. 

Woolworths was quick to introduce safety measures when coronavirus first hit, including restricting trading hours and operations.

They have also had signage, hand-sanitiser stations and perspex screens in place to protect staff and customers for months.

Shoppers will be able to find out how busy their local store is and better plan their journey from the comfort of their own home (pictured: two women walk past a Woolworths store in Sydney)

Shoppers will be able to find out how busy their local store is and better plan their journey from the comfort of their own home (pictured: two women walk past a Woolworths store in Sydney)

Dr McCartney acknowleged the supermarket has been forced to adapt to an incredibly challenging environment during the pandemic. 

He said he has been keeping a close eye on advice from health authorities in Australia and overseas to keep staff and customers safe and healthy.

 Daily Mail Australia has contacted Woolworths for comment. 

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